Enhancing Healthcare Environments Through Intelligent Space Optimisation: Twinview at Eastbourne District General Hospital

Delivering data-led insight to optimise clinical and administrative areas

Eastbourne District General Hospital, part of East Sussex Healthcare NHS Trust, is adopting Twinview to transform how clinical and administrative spaces are understood, managed and optimised. In a high-pressure healthcare environment where every room plays a critical role, visibility and adaptability are essential.

By introducing a digital twin of selected areas across the hospital estate, teams can move beyond assumption-based planning and gain a data-backed understanding of how rooms are actually used in day-to-day operations.

This initiative supports the Trust’s drive to improve efficiency, maximise available space and ensure that environments are always aligned with the needs of both patients and staff.

Turning Space Data Into Operational Insight

Hospital estates are complex and fast-moving, with fluctuating demand across wards, consultation rooms, treatment spaces and offices. Traditional monitoring methods can struggle to capture this level of change in real time.

Twinview provides a clear, dynamic picture of occupancy and utilisation patterns across the site, allowing stakeholders to see when, where and how spaces are being used. This new level of insight enables more confident planning, faster responses to change and better coordination between teams.

With this capability, the hospital can:

• Identify underused or overbooked spaces
• Reduce bottlenecks and scheduling conflicts
• Support more flexible room allocation
• Improve the overall flow of people and services

Supporting Smarter Decision-Making in Patient-Centred Environments

In healthcare, the way space is managed directly impacts the experience of patients and the effectiveness of staff. By leveraging Twinview’s analytics and visualisation capabilities, decision-makers are equipped with accurate, up-to-date information that supports practical improvements.

Whether adjusting clinic schedules, reallocating office space or understanding peak usage times, the platform enables evidence-based decisions that reflect the real needs of the hospital.

This ensures that every space, clinical or non-clinical, is positioned to better support patient care, reduce delays and create more efficient working conditions for frontline teams.

Laying the Foundations for a More Connected NHS Estate

Beyond immediate operational improvements, this project represents a step towards a more connected, intelligent and responsive healthcare estate. The insights generated through Twinview can inform future estate planning, refurbishment strategies and longer-term transformation initiatives across NHS East Sussex.

By embracing digital twin technology, Eastbourne District General Hospital is building a foundation for continuous improvement, greater resilience and a smarter approach to managing healthcare environments.