19 Feb 2021 | Industry Insights
The Digital Twin is new to the property sector. The connection of systems, information and data are all-new and a number of terms have been adopted that are now relevant to buildings. There is also the emergence of prop-tech platforms such as Twinview.
Twinview brings all of the operational systems in a building together and aggregates them onto a single platform that can be viewed by anyone, for anyone, dependent on permissions.
The platform connects to new and existing systems to allow monitoring and control. With the collection of data, artificial intelligence is used to optimise performance, in turn, reducing costs and carbon.
With the complexity of buildings increasing, Twinview now employs a team of Master Systems Integrators to ensure that the systems align with the client’s day-to-day requirements, allowing them to maximise value from the technology.
For the last couple of decades, there has been a lot of discussion about smart buildings. Several buildings have often adopted the principals as pilot projects for research, however, today a smart building is an affordable reality. An increase in cloud solutions and Internet of Things devices have made this possible.
In the building management sector, there has been a rapid increase in technology and software which has left a skills vacuum.
Traditionally, buildings have had building management system specialists such as a security specialist and an IT infrastructure specialist. These roles are typically part of the construction contract and often do not interface with the building occupier or their particular requirements.
Technology is moving fast and complexity is only increasing.
Now, all of this information has to be brought together to allow data to be viewed and controlled centrally.
A new role of the Master Systems Integrator (MSI) is emerging on building projects. The MSI’s primary role is to ensure that the client’s voice is heard and that all technologies are integrated and are technically compliant to align with security needs.
The MSI should be appointed at the very beginning of a project, even before any design has commenced. This can help to understand the client’s existing systems and processes as well as understanding the requirements from the new building.
They will write the design and construction specification, ensuring that the installation is in accordance with requirements and is correctly commissioned.
Importantly, the role continues beyond handover and adds value to the client when in operation by analysing the data and optimising performance. With emerging artificial intelligence, there is an opportunity to simulate and predict performance to optimise performance outcomes.
A Single Pane of Glass (SPOG) is a term used in the IT network community to describe a management console that presents data from multiple sources in a unified display. Typically, the glass is a computer monitor or a mobile device screen.
The SPOG view is a starting point from which a building manager or operator can get a sense of the overall property performance. It presents operational data that is easier to read and interpret. The phrase ‘Single Pane of Glass’ can also be referred to as a dashboard, one of the latest features on the Twinview platform.
An effective 'Single Pane of Glass' dashboard would include:
Discover how digital twins are transforming heritage conservation. Historic buildings face growing threats from climate change, material decay and visitor impact, yet traditional maintenance methods are often reactive and unable to prevent long-term damage. This article explores how digital twins offer a new path to proactive preservation, giving conservation teams powerful insight without compromising historical integrity. Whether a building is centuries old or lacks detailed plans, Twinview enables conservation teams to start small and build meaningful insight step by step. With digital twins, we can shift from reactive repairs to predictive preservation, protecting authenticity while planning confidently for the future. Explore how technology can give history a digital life.
Read more
Industry Insights
Infection prevention has always been central to safe healthcare, but COVID-19 exposed how vulnerable hospitals can be to outbreaks. Digital twins like Twinview offer hospitals real-time insight into how buildings are used, from patient flow and air quality to occupancy and cleaning. By creating a live 3D model of the facility, Twinview helps teams identify high-risk areas, optimise ventilation and target cleaning where it’s needed most. It supports smarter admissions, safer waiting areas and data-driven decisions that reduce infection risks. Rather than predicting every outbreak, Twinview highlights unsafe conditions early, empowering hospitals to act fast. Integrated with IoT sensors and building systems, it enhances compliance, safety and efficiency. As digital twin technology evolves, Twinview’s potential grows, supporting AI-driven analytics, clinical integration and sustainable, infection-resilient hospital design for the future.
Read more
Industry Insights
For students with Special Educational Needs (SEN), the physical environment can deeply influence comfort, focus and wellbeing. Routine cleaning, when not planned with sensory awareness, can unintentionally cause distress, from strong chemical smells to loud equipment or sudden changes in room layout. A platform like Twinview helps schools design predictable, sensory-aware cleaning schedules by combining data on occupancy, air quality and environmental conditions. Facilities teams can identify sensitive zones, schedule low-disruption cleaning times and track improvements over time. By integrating cleaning routines into a whole-school approach to sensory wellbeing, schools can reduce stress, improve focus and create environments that feel calm, safe and inclusive. Twinview turns everyday facilities data into meaningful action, supporting schools to build spaces that are not only clean and efficient, but welcoming and accessible for every learner.
Read more